Get in Touch With Us
This page explains how to contact the Best Crypto Casinos editorial team, what we can help with, and what falls outside our remit. We are an independent comparison site. We are not a casino, and we do not run any of the sites we review.
Age and responsible gambling: You must be 18 or older, or 21 or older where your state or the site requires it. Check each casino's stated minimum age. Gambling carries a real risk of losing money, and crypto price swings add a second layer of risk. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators.
How to reach the editorial team
Use the contact form or the contact details shown in the site footer or on this page when it loads. We do not publish a personal address for any individual. To get a faster reply, include these details:
- The page address or title you are writing about.
- The casino name, if your message concerns one.
- What you saw, and when you saw it.
- Any evidence you have, such as a screenshot of a promotion's terms.
Please never send private keys, seed phrases, wallet passwords or full account passwords. We will never ask for them.
What you can contact us about
- Corrections: Bonus terms, wagering requirements, supported coins and withdrawal limits change often. Our facts were last checked on Oct 1, 2026. If something looks out of date, tell us and we will re-verify it.
- Questions about our rankings: We can explain how we assess casinos on coin support, payout speed, bonuses, licensing and privacy. Commission does not buy position, and commercial relationships do not decide rankings.
- Feedback and topic suggestions: If you want a guide on wallet setup, network fees or stablecoin deposits, say so.
- Business and editorial enquiries: Operators and partners can introduce themselves. Please note that we do not sell rankings.
- Related reading: If you are comparing casinos outside the US market, our guide to non GamStop casinos covers a different set of questions.
What we can't help with
Because we don't operate any casino, we have no access to your account or funds. For these issues, go to the casino's own support team:
- Pending or delayed withdrawals, and confirmation problems on the blockchain.
- Account verification, bonus eligibility or closed accounts.
- Lost passwords, 2FA resets or disputes over game results.
We can't give legal or tax advice, and we won't suggest ways to bypass a site's restrictions, state geoblocks, identity checks or anti-money-laundering rules. Offshore crypto casinos sit in a legal grey area for US players. They are licensed in places like Curaçao or Anjouan, not by a US regulator. State laws differ, so check your own state's rules and consult a qualified professional about legal or tax questions.
Disclosure and what to expect after you write
Best Crypto Casinos may earn a commission when readers use links to the casinos we feature, such as BetPanda, CoinCasino or Cryptorino. That never decides our rankings or editorial ratings, and a rating is our own assessment, not a customer-review score.
A real person reads each message. We don't promise a set reply time, and we can't respond to every general comment. Corrections that we can verify are made to the relevant page.